Privacy Policy

At VapeDelivered UK, we are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Who We Are

VapeDelivered UK is an online retailer of vape products and accessories operating within the United Kingdom. We are the data controller for any personal information collected via this website.

2. What Information We Collect

We may collect the following types of personal data:

  • Contact details: Name, email address, phone number
  • Order information: Shipping and billing address, payment method
  • Account details: Login credentials, order history
  • Marketing preferences: Newsletter opt-in or communication settings
  • Device & usage data: IP address, browser type, pages visited (via cookies and analytics)

Note: We do not store payment card details — all transactions are processed securely through third-party providers.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Verify your age (as required by law)
  • Communicate order updates and provide customer support
  • Improve our website, services, and user experience
  • Send marketing emails (only if you opt-in)
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to process your order
  • Legal obligation – e.g., age verification, tax compliance
  • Consent – for marketing communications
  • Legitimate interests – to improve services and prevent fraud

5. Data Sharing

We only share your data with trusted third parties when necessary:

  • Payment processors (e.g., Klarna, Shopify Payments, PayPal)
  • Delivery services (e.g., Royal Mail, Evri)
  • Email marketing platforms (e.g., Mailchimp)
  • Legal or regulatory authorities, if required

All partners are GDPR-compliant and use your data only for authorised purposes.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance functionality, remember preferences, and gather analytics. You can manage your cookie preferences through your browser settings. 
For more detail, see our Cookie Policy. 

7. Data Retention

We retain your data only for as long as necessary:

  • Order and account info: Up to 6 years (for legal and tax purposes)
  • Marketing data: Until you unsubscribe or withdraw consent
  • Cookie data: As specified in our Cookie Policy

8. Data Security

We implement strict security measures to protect your data, including SSL encryption, secure servers, and limited access protocols.